Are you a new customer?

If you're relocating within our service area, please review the information needed to set up your new account and complete the service application. For new customers who do not own the property, a deposit will be required.

If you require assistance, please contact our Customer Service department at 705 742 7777 ext 2650, Monday to Friday from 8:30 a.m. to 4:30 p.m.

Information required to set up a new account: 
 

• service address
• driver's license, birth certificate or passport number
• date of birth
• employment information or source of income
• possession date
• business incorporation papers
• complete the Application for Service

City of Peterborough adheres to strict protocols in protecting your privacy and personal information. Please note that we will not provide account information to any person not listed as having access to information on your account.